The Coles Online Service Centre and Coles Mobile Wallet App are unavailable until 4:00 AM AEST Monday 8 September 2025 due to scheduled system change. You can continue to use your card to make purchase as normal. If you need to report a lost or stolen card, dispute a transaction, or require additional support during this time, please call us on 1300 306 397 1300 306 397 or if you are overseas (+61)2 8288 2890 (+61)2 8288 2890